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New Federal Health Claims & Appeals Laws
&
Regulations
for 193 Million Americans
Effective 09-23-2010
©2010, Jin
Zhou, ERISAclaim.com |
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President
Obama Signing Health Bill on
03/23/2010
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President
Gerald R. Ford Signing ERISA on 09/02/1974 |
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New Webinars,
Seminars & Certification Classes Announced for New Federal Health
Claim Appeals Regulations on July 22, 2010 from HHS, DOL & IRS,
Effective On Sept. 23, 2010 for 193 Million Americans |
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UNITED STATES
DEPARTMENT OF LABOR
(Links to DOL)
©2010, Jin Zhou, ERISAclaim.com |
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Statutory Laws [PDF]
[PDF]
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Employee Retirement Income Security Act — ERISA |
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Webinars,
Seminars & Certification Classes for New Federal Health Claim Appeals
Regulations
ERISAclaim.com
- Free Webinars - New Federal Claims & Appeals Regulations, Effective
Sept. 23, 2010, for 193 Million Americans
ERISAclaim.com: Seminars - 2010 Two-day
Basic ERISA Appeal Seminars - Denials and Overpayment Appeals
ERISAclaim.com - 2010
PPACA & ERISA Claim
Specialist Certification Programs in Chicago, Illinois
ERISAclaim.com: Create An Appeal
Department for Your Hospital or Practice
(In-house, onsite ERISA Claim Specialist Certification Programs)
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03/23/2010
Breaking News
President Obama Signed Into the Law the Healthcare
Legislation to Revamp Healthcare Reimbursement Laws for All Group Health
Plans and Health Care Providers
The Final Health Reform Bill Has Been
Signed By President Obama Into The Law Of The Land For More Than 95%
Americans, As The Most Significant Changes Since Medicare Was Created 45
Years Ago. What Does Obama Healthcare Law Mean To Healthcare Providers
And Health Plans? The New Federal Reimbursement Laws Protect Health Care
Providers with ERISA Internal And External Appeals, Extended Disclosure
And Appeal Rights, New Federal UCR Fee Centers And New Federal
Simplified, Uniform Standards For Claim Processing And Appeals. The New
Federal Reimbursement Laws Will Eventually Eliminate Most Managed care
Abuses
On March 23, 2010, President Obama signed
into law the Senate Bill passed in the House of Representatives, making
this year-long debated healthcare legislation into the law of land for
more than 95% of Americans, with most significant overhaul to U.S.
healthcare delivery system and reimbursement laws. What does this new
Obama health law mean to healthcare providers? Lack of Information,
Misinformation and Frustrations are faced by all on New Obama Health
Reimbursement Laws. Health care providers should be informed of all
specific and accurate statutory provisions on all new Obama health law
mandates for claim appeals. Although the House amendment Bill to Senate
Bill has to be taken up by the Senate and signed into law by President
Obama later this week, statutory provisions on appeals and reimbursement
laws were not amended by the House, thus the Senate Bill signed by
President Obama is final for claims processing and appeals.
According to Dr. Jin Zhou, president of
ERISAclaim.com, a national ERISA expert, and reimbursement compliance
consultant, contrary to popular misinformation, the Obama health law,
Patient Protection and Affordable Care Act, has established
significant consumer protections and plan claim processing and appeal
simplification to reduce administrative costs and enhance provider
reimbursement rights and patient protections. New Obama health law
incorporates or adopts existing ERISA claim regulation in its entirety
as internal ERISA appeal mandates, and Uniform External Review Model Act
promulgated by the National Association of Insurance Commissioners as
external ERISA appeal mandates as final and binding authority to all
parties, in absence of judicial appeals. New Obama health law upgraded
and extended existing ERISA appeal regulation with new EOB requirements,
greater patient and provider rights to access to entire claim file and
to present evidence and testimony as part of the appeals process, and to
receive continued coverage pending the outcome of the appeals process.
New Obama health law also established federal UCR (Usual, Customary and
Reasonable) fee center to track and publish UCR fee schedules to the
public, to end most commonly disputed reimbursement nightmares for all
parties. Every group health plan and health care providers have six
months after enactment of the act to come into complete compliance with
new Obama health reimbursement laws. To ensure every patient and
provider appeal rights, new Obama health law provides consumer
assistance on mandatory ERISA internal and external appeals. More
compliance and mandate information will be discussed at the webinar.
“After the legislation becomes the law of
land for America health care, it is time for everyone who truly cares
about reimbursement and compliance to forget about yesterday's
legislation enthusiasm, set aside personal emotions and political
preferences, to get hands on today’s new reality, statutory and
regulatory compliance and reimbursement by learning and mastering new
rule of the game for health care reimbursement through compliance”, said
Dr. Jin Zhou, president of ERISAclaim.com.
Dr. Zhou also
explains that ERISA has been the only governing federal law for claims
denials and appeals procedures for about
176 million Americans covered under
employment-based health plans
for the past 35 years.
Although the new
Obama health law will not convert non-ERISA plans to statutorily defined
ERISA plans, this new health law will adopt existing ERISA claim
regulation and state external review model act from NAIC for additional
32 million Americans.
ERISA Appeals
Are No Longer A Choice, But Mandates And Compliance For All.
Sec. 2719,
(a)(2)(A) of
Patient Protection and Affordable Care Act
provides the following:
“`SEC. 2719. APPEALS PROCESS.
`(a)
Internal Claims Appeals-
`(1)
IN GENERAL- A group health plan and a health insurance issuer offering
group or individual health insurance coverage shall implement an
effective appeals process for appeals of coverage determinations and
claims, under which the plan or issuer shall, at a minimum—
`(A)
have in effect an internal claims appeal process;
`(B)
provide notice to enrollees, in a culturally and linguistically
appropriate manner, of available internal and external appeals
processes, and the availability of any applicable office of health
insurance consumer assistance or ombudsman established under section
2793 to assist such enrollees with the appeals processes; and
`(C)
allow an enrollee to review their file, to present evidence and
testimony as part of the appeals process, and to receive continued
coverage pending the outcome of the appeals process.
`(2)
ESTABLISHED PROCESSES- To comply with paragraph (1)—
`(A)
a group health plan and a health insurance issuer offering group health
coverage shall provide an internal claims and appeals process that
initially incorporates the claims and appeals procedures (including
urgent claims) set forth at section 2560.503-1 of title 29, Code of
Federal Regulations, as published on November 21, 2000 (65 Fed. Reg.
70256), and shall update such process in accordance with any standards
established by the Secretary of Labor for such plans and issuers; and
`(B)
a health insurance issuer offering individual health coverage, and any
other issuer not subject to subparagraph (A), shall provide an internal
claims and appeals process that initially incorporates the claims and
appeals procedures set forth under applicable law (as in existence on
the date of enactment of this section), and shall update such process in
accordance with any standards established by the Secretary of Health and
Human Services for such issuers.
`(b)
External Review- A group health plan and a health insurance issuer
offering group or individual health insurance coverage—
`(1)
shall comply with the applicable State external review process for such
plans and issuers that, at a minimum, includes the consumer protections
set forth in the Uniform External Review Model Act promulgated by the
National Association of Insurance Commissioners and is binding on such
plans; or
`(2)
shall implement an effective external review process that meets minimum
standards established by the Secretary through guidance and that is
similar to the process described under paragraph (1)—
`(A)
if the applicable State has not established an external review process
that meets the requirements of paragraph (1); or
`(B)
if the plan is a self-insured plan that is not subject to State
insurance regulation (including a State law that establishes an external
review process described in paragraph (1)).
`(c)
Secretary Authority- The Secretary may deem the external review process
of a group health plan or health insurance issuer, in operation as of
the date of enactment of this section, to be in compliance with the
applicable process established under subsection (b), as determined
appropriate by the Secretary.”
ERISA Claim Regulation, the section 2560.503-1 of title 29, Code of
Federal Regulations, as published on November 21, 2000, can be found
on the Website of Department of Labor, DOL:
<
http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm>
New Obama Health Law Eliminate Your UCR
Nightmares By Establishing Federal UCR Centers
Sec. 2719A of
Patient Protection and Affordable Care Act provides the following:
“SEC. 2719A. PATIENT PROTECTIONS.
`(d) Medical
Reimbursement Data Centers-
`(1) FUNCTIONS- A
center established under subsection (c)(1)(C) shall—
`(A) develop fee
schedules and other database tools that fairly and accurately reflect
market rates for medical services and the geographic differences in
those rates;
`(B) use the best
available statistical methods and data processing technology to develop
such fee schedules and other database tools;
`(C) regularly update
such fee schedules and other database tools to reflect changes in
charges for medical services;
`(D) make health care
cost information readily available to the public through an Internet
website that allows consumers to understand the amounts that health care
providers in their area charge for particular medical services; and
`(E) regularly publish
information concerning the statistical methodologies used by the center
to analyze health charge data and make such data available to
researchers and policy makers.
`(2) CONFLICTS OF
INTEREST- A center established under subsection (c)(1)(C) shall adopt
by-laws that ensures that the center (and all members of the governing
board of the center) is independent and free from all conflicts of
interest. Such by-laws shall ensure that the center is not controlled or
influenced by, and does not have any corporate relation to, any
individual or entity that may make or receive payments for health care
services based on the center's analysis of health care costs.”
<http://thomas.loc.gov/cgi-bin/query/z?c111:H.R.3590.eas:>
More Exclusive Legal
Documents on
Patient Protection And Affordable Care Act Are Available On
Senate Democratic Policy Committee <
http://dpc.senate.gov/dpcdoc-sen_health_care_bill.cfm>
Immediate Benefits:
Immediate Benefits <
http://dpc.senate.gov/healthreformbill/healthbill46.pdf>
Implementation Timeline <
http://dpc.senate.gov/healthreformbill/healthbill50.pdf>
More Legal Documents on
House Amendment Are Available From
Committee of Rules Of The U.S. House Of Representatives
<http://www.rules.house.gov/bills_details.aspx?NewsID=4606>
Text of the Amendment to the Amendment in the Nature of a Substitute
<
http://docs.house.gov/rules/hr4872/111_managers_hr4872.pdf>
Summary of the Amendment to the Amendment in the Nature of a Substitute
<
http://www.rules.house.gov/amendment_details.aspx?NewsID=4611>
Text of the
Amendment in the Nature of a Substitute
<
http://docs.house.gov/rules/hr4872/111_hr4872_amndsub.pdf>
Section-by-Section of the Amendment in the Nature of a Substitute
<
http://www.rules.house.gov/111_hr4872_secbysec.html>
Text of the Senate Amendments to H.R. 3590 (Senate health bill)
< http://docs.house.gov/rules/hr4872/111_hr3590_engrossed.pdf>
President Obama Wanted You To Do New ERISA Appeals If You Feel You Were
Unfairly Denied A Claim
For
healthcare providers and patients,
President Barack Obama explained this new ERISA Appeals on Jan 09, 2010:
“WASHINGTON – In his weekly address, President Barack Obama discussed
the benefits of health reform that Americans will receive in the first
year, and how reform will help build a new foundation for American
families. After reform becomes law, uninsured Americans with a
pre-existing condition will be able to purchase affordable coverage,
insurance companies will be prohibited from imposing lifetime and annual
limits on care, small business will receive tax credits to purchase
coverage for their employees, along with many other changes. In
short, patients and doctors will have more control over health care
decisions, and insurance company bureaucrats will have less.”
“And
there will be a new, independent appeals process for anyone who feels
they were unfairly denied a claim by their insurance company."
Weekly Address: President Obama Outlines Benefits of Health Reform to
Take Effect This Year <http://www.whitehouse.gov/the-press-office/weekly-address-president-obama-outlines-benefits-health-reform-take-effect-year>
The Official
Interpretation on Time line for ERISA Internal and External Appeals from
Senate Democratic Policy Committee:
“Appeals
Process
ü
Under the Patient Protection and
Affordable Care Act, all new health plans will implement, within
six months of enactment, an effective process for appeals of
coverage determinations and claims. And, states will provide an external
appeals process to ensure an independent review.”
< http://dpc.senate.gov/healthreformbill/healthbill46.pdf>
Free New Obama Health
Law Webinars, as a continuation of ERISAclaim.com monthly webinar for
past two months on the subject, will now be offered on daily basis for
several weeks, weekly basis for two months and monthly basis for the
rest of 2010 in the wake of the President Obama signing into law the
most significant healthcare reform in America and urgent and tremendous
amount of demand from healthcare providers and health plans. The time
for each free webinar is 60 minutes, from 11 AM to 12 PM central
standard time. Registration is free for all. The Webinar Handout is also
available and free to download at: http://www.erisaclaim.com/Free_ERISA_Webnars.htm.
The New Obama Healthcare
Reimbursement Law weekly and monthly Webinars, ERISA Claim Specialist
Certification Programs and ERISA Appeal Department Programs were also
available from ERISAclaim.com because ERISA Internal and External
Appeals are now mandatory for all group health plans and healthcare
providers under new Obama Healthcare Reform Laws.
In the past 10 years,
ERISAclaim.com has been the only ERISA Specialized Company offering the
most practical and comprehensive ERISA education, consulting and
publishing services for healthcare providers in administrative ERISA
appeals for real problem oriented denials under the most mysterious
35-year-old federal law, ERISA. Dr. Jin Zhou, president ERISAclaim.com
has been regarded as the Godfather of ERISA claims for healthcare
providers by some in Professional billing and coding industry.
For more information or to arrange an interview, please contact Dr. Jin
Zhou, president of ERISAclaim.com at 630-808-723 and ERISAclaim@aol.com
or visit: <http://www.erisaclaim.com/Free_ERISA_Webnars.htm>
###
Healthcare Reform News Letter
01/05/2010
The New Healthcare
Reform Is Final on Provider Reimbursement Laws:
ERISA Appeals Procedures
Mandatory for All Group Health Plans and Healthcare Providers
The Final Health Bill Passed In Senate
On Christmas Eve Is Completely Consistent With House Health Bill By
Incorporating ERISA Claim Regulation In Its Entirety For All Group
Health Plans Into Obama Health Reform, For 200 Million Americans Under
New Obama Universal Healthcare Laws. ERISA Appeal Process Is Now
Mandatory For All Group Health Plans And Healthcare Providers As Well As
Consumers. First Free Monthly ERISA Webinar starts on 01/18/2010, and
First Advanced ERISA Claim Specialist Certification Program Starts in
Feb. 2010.
Hanover Park, IL, Jan. 05, 2010 – The final
Managers' Amendment of Senate Health Bill,
HR3590, Patient Protection and Affordable Care Act
added a special section,
Sec. 2719, (a)(2)(A),
to incorporate
ERISA claim regulation, 29 CFR §2560.503.1
in its entirety for all group health plans and all health insurance
Companies offering group health coverage. The final Senate Bill is
completely consistent with
House Bill, HR3962, Affordable Health Care
for America Act, which has the
exact same ERISA provision in the
Sec. 232, Requiring Fair Grievance And
Appeals Mechanisms. Therefore,
the new health care reimbursement laws from Obama Healthcare Reform are
completely a done deal from legislation in the making as a matter of
“what”, for all payers and providers. ERISA will be the only governing
federal law for claims denials and appeals procedures for group health
plans after January of 2010 for an additional 30 million Americans who
are otherwise uninsured today. ERISA has been the only governing federal
law for claims denials and appeals procedures for about
170 million Americans covered under
employment-based health plans
for the past 35 years. The new ERISA appeal provision will be effective
immediately upon the enactment of the Health Bill, and all group health
plans will have 6 months after the enactment of the Act to come into
complete compliance with appeals provisions of the new Obama federal
healthcare laws.
ERISA Claims
Procedures Are Mandatory For All Group Health Plans and All Healthcare
Providers
The final Senate Health Bill, HR3590,
Patient Protection and Affordable Care Act
added a special section, Sec. 2719, (a)(2)(A), which provides the
following:
‘‘(2) ESTABLISHED PROCESSES.—To comply with
paragraph (1)—
(A) a group health plan and a health
insurance issuer offering group health coverage shall provide an
internal claims and appeals process that initially incorporates the
claims and appeals procedures (including urgent claims) set forth at
section 2560.503-1 of title 29, Code of Federal Regulations, as
published on November 21, 2000 (65 Fed. Reg. 70256), and shall update
such process in accordance with any standards established by the
Secretary of Labor for such plans and issuers; and”
< http://democrats.senate.gov/reform/managers-amendment.pdf>
The
Sec. 232 (b) of House Bill, HR3962,
Affordable Health Care for America Act,
provides the following:
“Section 232,
Requiring Fair Grievance And Appeals Mechanisms.
(b) Internal Claims and Appeals Process-
Under a qualified health benefits plan the QHBP offering entity shall
provide an internal claims and appeals process that initially
incorporates the claims and appeals procedures (including urgent claims)
set forth at section 2560.503-1 of title 29, Code of Federal
Regulations, as published on November 21, 2000 (65 Fed. Reg. 70246) and
shall update such process in accordance with any standards that the
Commissioner may establish.”
< http://thomas.loc.gov/cgi-bin/query/z?c111:H.R.3962.pcs:>
ERISA Claim Regulation, the section
2560.503-1 of title 29, Code of Federal Regulations, as published on
November 21, 2000, can be found on the Website of Department of Labor,
DOL:
< http://www.dol.gov/ebsa/regs/fedreg/final/2000029766.htm>
As stated by Robert Gibbs at his White
House Press Briefing on December 22, 2009, “health care reform is not a
matter of if; health care reform now is a matter of when”. It is widely
reported that President Obama is expected to sign the merged Senate and
House final bill into the law before he delivers the State of the Union
address in mid-January 2010.
“Immediate Benefits”
and How to Benefit Within Six Months Of Enactment?
As explained by Senate Democratic Policy
Committee, the maker of the Senate Health Bill,
“The Patient Protection and Affordable
Care Act includes health insurance market reforms that will bring
immediate benefits to millions of Americans, including those who
currently have coverage. The Managers’ Amendment to the bill includes
even more early benefits for Americans, and the following benefits will
be available in the first year after enactment of the Patient
Protection and Affordable Care Act”.
<http://dpc.senate.gov/healthreformbill/healthbill46.pdf>
A copy of the “Immediate Benefits” relevant
to providers is captioned at the end of the news letter.
In order to benefit from all of these
immediate expanded coverage reimbursements, healthcare providers must
master ERISA claims procedures and appeal process, as all group health
plans are mandated to come into complete compliance within six months of
the enactment, as summarized by the Senate Democratic Policy Committee:
“Appeals
Process
ü
Under the
Patient Protection and Affordable Care Act, all new health plans
will implement, within six months of enactment, an effective process for
appeals of coverage determinations and claims. And, states will provide
an external appeals process to ensure an independent review.”
<http://dpc.senate.gov/healthreformbill/healthbill46.pdf>
ERISA appeals procedures were claimed as
one of the health insurance reform solutions by the White House Office
of Health Reform, as posted in
The White House Blog, Where the Road to
Health Reform Began, on December
29, 2009 at 11:05 AM EST:
“Health Insurance Reform Solution: Reform
will end insurer abuses, lower premiums, and hold insurance companies
accountable…….And consumer rights will be enhanced by requiring all
insurers to provide effective appeals procedures including outside,
independent review of appeals.”
After the New Year, as soon as Congress
begins the task of merging the Senate Bill with the House Bill for
Obama’s signature, the Congress and the main stream media will be busy
in explaining to the American people how the new Obama Health Reform
would affect people who already have health coverage through
employment-based plans and also people who are not otherwise insured
today, and who will really be responsible for paying for the universal
coverage.
“But, no one is talking about the real
important enforcement issues, as the new solution in Obama Health
Reform, for ERISA claims and appeals process as the final step of health
care delivery, for about 200 million Americans”, said Dr. Jin Zhou, the
president of ERISAclaim.com, the nation’s leading expert in ERISA claims
appeals.
“We must realize that whether the entire U.
S. healthcare delivery system under Obama Health Reform will succeed or
fail finally depending upon whether the new universal care can or will
be paid for, properly to the healthcare providers by the health plans
and insurance companies, or the claims disputes can be resolved
effectively under the new Obama Health Reform with ERISA appeals
procedures”, as explained by Dr. Jin Zhou of ERISAclaim.com.
"Entrepreneurs will benefit. Patients and
survivors of diseases will benefit. Americans of different backgrounds
and ethnicities will benefit," as Senate Majority Leader Harry Reid of
Nevada said last month.
Dr. Zhou further
stated that “entrepreneurs from health plans and healthcare
providers must now comply with and master ERISA claim regulations in
order to benefit under the new healthcare legal and market environment,
to either get paid or contain the costs legitimately.”
ERISAclaim.com Can Help You Get Paid
Through Compliance
In order to help
healthcare providers to get all the benefits from the new Obama health
reform, ERISAclaim.com will offer free monthly Webinars, starting on
Jan. 18, 2010, to educate healthcare providers and health plans to come
into compliance “within six months
of enactment” with new federal
reimbursement laws, as required for all group health plans, under the Patient
Protection and Affordable Care Act.
ERISAclaim.com
will also offer basic ERISA Claims and Appeals Seminars and
Advanced ERISA Claim Specialist Certification Programs (ECSC), starting
in Feb 2010.
In the past 10 years in USA, ERISAclaim.com
has been the only ERISA Specialized Company offering the most practical
and comprehensive ERISA education, consulting and publishing services
for healthcare providers in administrative ERISA appeals for real
problem oriented denials under the most mysterious 35-year-old federal
law, ERISA.
For more information or to arrange an
interview, please visit http://www.erisaclaim.com/certification.htm, or
contact Dr. Jin Zhou, president of ERISAclaim.com, at 630-808-7237.
###
Official Document
on “Immediate Benefits” from Senate Democratic Policy Committee, the
Maker of the Senate Health Bill, The Captioned Are Only Relevant to
Healthcare Providers:
<http://dpc.senate.gov/healthreformbill/healthbill46.pdf>
“Immediate Benefits
The Patient Protection and Affordable Care Act includes health
insurance market reforms that will bring immediate benefits to
millions of Americans, including those who currently have coverage.
The Managers’ Amendment to the bill includes even more early benefits
for Americans, and the following benefits will be available in the
first year after enactment of the Patient Protection and Affordable
Care Act.
Access to Affordable Coverage for the Uninsured with Pre-existing
Conditions
ü
The
Patient Protection and Affordable Care Act will provide $5 billion
in immediate federal support for a new program to provide affordable
coverage to uninsured Americans with pre-existing conditions. This
provision is effective 90 days after enactment, and coverage under
this program will continue until new Exchanges are operational in
2014.
Access to Quality Care for Vulnerable Populations
ü
The
Patient Protection and Affordable Care Act makes an immediate and
substantial investment in Community Health Centers to provide the
funding needed to expand access to health care in communities where it
is needed most. This $10 billion investment begins in 2010 and extends
for five years.
No Pre-existing Coverage Exclusions for Children
ü
The
Patient Protection and Affordable Care Act eliminates pre-existing
condition exclusions for all Americans beginning in 2014, when the
Exchanges are operational. Recognizing the special vulnerability of
children, the Managers’ Amendment prohibits health insurers from
excluding coverage of pre-existing conditions for children, effective
six months after enactment and applying to all new plans.
Re-insurance for Retiree Health Benefit Plans
ü
The
Patient Protection and Affordable Care Act will create immediate
access to re-insurance for employer health plans providing coverage
for early retirees, effective 90 days after enactment. This
re-insurance will help protect coverage while reducing premiums for
employers and retirees.
Closing the Coverage Gap in the Medicare (Part D) Drug Benefit
ü
The
Patient Protection and Affordable Care Act will reduce the size of
the “donut hole,” raising the ceiling on the initial coverage period
by $500 in 2010.
ü
The
Patient Protection and Affordable Care Act will also guarantee 50
percent price discounts on brand-name drugs and biologics purchased by
low and middle-income beneficiaries in the coverage gap, beginning
July 1, 2010.
Patient Protections
ü
The
Patient Protection and Affordable Care Act protects patients’
choice of doctors by allowing plan members to pick any participating
primary care provider, prohibiting insurers from requiring prior
authorization before and woman sees an ob-gyn, and ensuring access to
emergency care. This provision takes effect six months after enactment
and applies to all new plans.
Extension of Dependent Coverage for Young Adults
ü
The
Patient Protection and Affordable Care Act will require insurers
to permit children to stay on family policies until age 26. This
provision takes effect six months after enactment and applies to all
new plans.
No Lifetime Limits on Coverage
ü
The
Patient Protection and Affordable Care Act will prohibit insurers
from imposing lifetime limits on benefits. This provision takes effect
six months after enactment and applies to all new plans.
Restricted Annual Limits on Coverage
ü
The
Patient Protection and Affordable Care Act will tightly restrict
insurance companies’ use of annual limits to ensure access to needed
care, effective six months after enactment for all new health plans.
These tight restrictions will be defined by the Secretary of Health
and Human Services. When the Exchanges are operational, the use of
annual limits will be banned.
Protection from Rescissions of Existing Coverage
ü
The
Patient Protection and Affordable Care Act will stop insurers from
rescinding insurance when claims are filed, except in cases of fraud
or intentional misrepresentation of material fact. This provision
takes effect six months after enactment and applies to all new plans.
Public Access to Comparable Information on Insurance Options
ü
The
Patient Protection and Affordable Care Act will enable creation of
a new website to provide information on and facilitate informed
consumer choice of insurance options.
Health Insurance Consumer Information
ü
The
Patient Protection and Affordable Care Act will provide assistance
to States in establishing offices of health insurance consumer
assistance or health insurance ombudsman programs to assist
individuals with the filing of complaints and appeals, enrollment in a
health plan, and, eventually, to assist consumers with resolving
problems with tax credit eligibility. This provision is effective
beginning with fiscal year 2010.
Appeals Process
ü
Under the
Patient Protection and Affordable Care Act, all new health
plans will implement, within six months of enactment, an effective
process for appeals of coverage determinations and claims. And, states
will provide an external appeals process to ensure an independent
review.”
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