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ERISA for Hospital's Money
Problems and U. S. Supreme Court Unanimous Ruling on Managed Care,
Aetna Health Inc. v. Davila
An Unanimous US Supreme Court: Regardless of
FDA approval, ERISA controls and regulates reimbursement.
FDA for reimbursement?
Not Quite Yet, What Does the Unanimous
US Supreme Court Say?
On June 21, 2004, an unanimous US Supreme
Court ruled that claim processing and denials of benefits under the
employer-sponsored health plans,
ERISA-regulated benefit
plans,
for
both self-insured and
fully-insured (through purchase of insurance) health plans,
are completely governed by federal law ERISA, that supersedes and
invalidates state laws.
ERISAclaim.com:
"employer-sponsored group health plans"
=
ERISA-"regulated benefit
plans",
both self-insured and fully-insured
(through purchase of insurance) health
plans,
(ERISA
- Title 29, Chapter 18.
Sec. 1002.)
|
ERISAclaim.com -
Supreme Court Managed Care ERISA
Watch
An
Unanimous U.S. Supreme Court Ruling in
Managed Care and Medical Malpractice
Aetna Health Inc. v. Davila
06/21/04
Opinion of the
Court
"Held:
Respondents’ state causes of action fall
within ERISA§502(a)(1)(B), and are therefore completely
pre-empted by ERISA §502 and removable to federal court.
Pp. 4–20."
"We hold that
respondents’ causes of action, brought to
remedy only the denial of benefits under
ERISA-regulated benefit
plans, fall within the scope of, and are completely pre-empted
by, ERISA §502(a)(1)(B), and thus removable to federal
district court. The judgment of the Court of Appeals is
reversed, and the cases are remanded for further proceedings
consistent with this opinion.7
It is so ordered."
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ERISA Benefit$ Claim Is Not the
Same As Hospital Provider Contract Dispute$:
(PASCACK
VALLEY HOSPITAL, INC. v LOCAL 464A UFCW WELFARE REIMBURSEMENT PLAN
(3rd Cir. 11/01/2004)
PASCACK VALLEY HOSPITAL, INC.
v LOCAL 464A UFCW WELFARE REIMBURSEMENT PLAN
(3rd Cir. 11/01/2004)
ERISA Does Not Pre-empt Hospital's
PPO Discount Lawsuit
Excerpt: "The
Supreme Court has recently clarified the inquiry in such cases:
It follows that if an
individual brings suit complaining of a denial of coverage for medical
care, where the individual is entitled to such coverage only because of
the terms of an ERISA - regulated employee benefit plan, and where no
legal duty (state or federal) independent of ERISA or the plan terms is
violated, then the suit falls within the scope of ERISA §502(a)(1)(B).
In other words, if an individual, at some point in time, could have
brought his claim under ERISA §502(a)(1)(B), and where there is no other
independent legal duty that is implicated by a defendant’s actions, then
the individual’s cause of action is completely pre-empted by ERISA §
502(a)(1)(B)." (page 7)
"Coverage and eligibility, however, are not in dispute. Instead, the
resolution of this lawsuit requires interpretation of the Subscriber
Agreement, not the Plan." (page 10)
"The Ninth Circuit
held that “the Providers’ claims, which arise from the terms of their
provider agreements and could not be asserted by their patient
assignors, are not claims for benefits under the terms of ERISA plans,
and hence do not fall within § 502(a)(1)(B).” Id. at 1050. The court
explained:
[T] he Providers are asserting
contractual breaches . . . that their patient-assignors could not
assert: the patients simply are not parties to the provider agreements
between the Providers and Blue Cross. The dispute here is not over the
right to payment, which might be said to depend on the patients’
assignments to the Providers, but the amount, or level, of payment,
which depends on the terms of the provider agreements. Id. at 1051
(first emphasis added).
Because the Providers asserted “state
law claims arising out of separate agreements for the provision of goods
and services,” the court found “no basis to conclude that the mere
fact of assignment converts the Providers’ claims into claims to recover
benefits under the terms of an ERISA plan.” Id. at 1052.9" (page 11)
"Accordingly,
removal in this case was improper, and the order of the District Court
denying remand will be vacated. We will remand this case to the District
Court with instructions that the District Court, in turn, remand to the
Superior Court of New Jersey."
ERISAclaim.com Comments:
-
ERISA does not preempt pure provider (PPO/HMO)
contract dispute in state court. This ruling is significant with
profound impact in today's managed-care market, as provider contract
disputes are as popular as ERISA benefits dispute but unsuccessfully
pursued by providers due to ERISA preemption;
-
Following the 11th Circuit Court ruling,
Leonard J. Klay v. Humana,
on
national class actions by 950,000 physicians, that provider’s
class-action
all
RICO-related claims don not have to be arbitrated,
claims over provider contract dispute was improperly certified as a
national class and such claims shall be tried in each state
jurisdiction, more state lawsuits are expected to explode over
provider’s claim over state RICO claims, claims over PPO discount,
bundling and down coding and prompt pay violation arising out of PPO
contract instead of ERISA plan provisions;
-
This case is only limited to PPO discount dispute with a signatory party
of subscriber agreement which happens to be the plan as well, where
there is no coverage and eligibility dispute, ERISA is moot, or there is
no denial from ERISA plan, and in absent of PPO discount, the claimant
will be entitled to 100% reimbursement;
-
It
is very important to understand the difference of ERISA and PPO, if
ERISA benefits are in dispute or not moot, taking this approach of state
court lawsuit for medical claims is still a claims suicide practice.
ERISA Definition of Adverse
Benefits Determination: Low pay or Discount?
DOL FAQ C-12:
§ 2560.503-1(m)(4).
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Aetna +
CIGNA
Settlement
Demystified
©
2004 Jin Zhou, ERISAclaim.com
Settlements =
ERISA + 3
E. B.
Settlements =
ERISA + 3
E. B.
(Click
on each hyperlinks for details)
"Aetna
and CIGNA Settlement
Secrets"(www.aetna.com)
Aetna ERISA "Talking
Points" (www.aetna.com) |
-
ERISA stands for
Employee Retirement Income Security Act
-
E. B. = External Boards (of
Reviews) (§7.10-7.11):
1) Medical Necessity, 2)
Billing & Coding
and 3)
Policy Coverage
-
Settlements
Only for MCO/Provider
Contract Disputes
-
Settlements
Not for
Patient Coverage/ERISA Disputes, (§7.10-7.11)
-
Patient
Disputes =
ERISA/Coverage/Medical
Necessity/Bundling
& Down Coding
-
Provider
Disputes =
PPO Discount/HMO Capitation/Provider Relationship (DOL
FAQ A8)
-
Patient
Disputes
≠
Provider Disputes, (DOL
FAQ A8); Provider/MCO Contract (PPO/HMO)
Disputes are
not Triggered
until Patient
ERISA Disputes With the
ERISA Plan Are
100% Resolved or Moot (DOL
FAQ C12) (PASCACK
VALLEY HOSPITAL, INC. v LOCAL 464A UFCW WELFARE
REIMBURSEMENT PLAN
(3rd Cir. 11/01/2004),
Northeast Hosp. Authority v. Aetna Health Inc.,
(October
17, 2007)
-
External
Reviews (3 E. B.)
Are Not
Available until
Internal Reviews (ERISA) Completed, (GAO)
-
ERISA =
Federal Law Mandate;
External
Reviews = State Law Mandate, (GAO)
-
No
ERISA Compliance =
No Rights for Any One
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DOL
also clarifies the definition of benefits claim denial, simply put, any
payments less than 100% claimed is considered benefits denial:
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C-12:
If a claimant submits medical bills to a plan for reimbursement or
payment, and the plan, applying the
plan’s
limits on co-payment, deductibles, etc., pays less than 100% of the
medical bills, must the plan treat its decision as an adverse benefit
determination? |
Under the regulation, an adverse benefit
determination generally includes any denial, reduction, or termination
of, or a failure to provide or make payment (in whole or in part) for,
a benefit. In any instance where the plan pays less than the total
amount of expenses submitted with regard to a claim, while the plan is
paying out the benefits to which the claimant is entitled under its
terms, the claimant is nonetheless receiving less than full
reimbursement of the submitted expenses. Therefore, in order to permit
the claimant to challenge the plan’s calculation of how much it is
required to pay, the decision is treated as an adverse benefit
determination under the regulation. Providing the claimant with the
required notification of adverse benefit determination will give the
claimant the information necessary to understand why the plan has not
paid the unpaid portion of the expenses and to decide whether to
challenge the denial, e.g., the failure to pay in full. This approach
permits claimants to challenge whether, for example, the plan
applied the wrong co-payment requirement or deductible amount. The
fact that the plan believes that a claimant’s appeal will prove to be
without merit does not mean that the claimant is not entitled to the
procedural protections of the rule. This approach to informing
claimants of their benefit entitlements with respect to specific
claims, further, is consistent with current practice, in which
Explanation of Benefits forms routinely describe both payable and
non-payable portions of claim-related expenses. See
§ 2560.503-1(m)(4).
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There Is No Way around ERISA If
You Would like to Get Paid.
Federal Court Of Appeals:
No Other
Way around ERISA, Regardless How Artfully and Creatively in Patient
Lawsuit, ERISA Preempts All State Laws If You Want Money from ERISA
Plans.
CLEGHORN V BLUE SHIELD OF
CALIFORNIA
9th Cir., 05/23/2005
OPINION
CANBY, Circuit Judge:
"We are presented once again with a question concerning the degree to which
the federal Employee Retirement Income Security Act (ERISA) preempts state
law. Douglas D. Cleghorn is a participant in his employers ERISA health plan
offered by Blue Shield of California (doing business as Care-America) (Blue
Shield). On one occasion he sought and received emergency medical services
and Blue Shield denied reimbursement. Cleghorn sued Blue Shield in
California state court,
asserting state-law causes of action
and alleging that Blue Shield had violated an emergency care provision in
section 1371.4(c) of the California Health and Safety Code. Blue Shield
removed the case to federal court and the district court held that Cleghorns
claims were preempted by ERISA. When Cleghorn declined to
amend his complaint to allege an ERISA claim, the district court dismissed
his complaint for failure to state a claim.
We affirm the judgment of the district court."
Statement of Sharon J. Arkin, Partner, Robinson, Calcagnie &
Robinson [PDF]
[HTM]
April 24, 2001
Statement of
Sharon J. Arkin, Partner,
Robinson, Calcagnie & Robinson,
Newport Beach, California,
on behalf of Association of
Trial Lawyers of America
Testimony Before the
Subcommittee on Health
of the House Committee on Ways
and Means
Hearing on Patient Protections
in Managed Care
"H. Conclusion.
The ERISA "experiment" of total tort immunity is a dismal
failure. People have suffered and died as a direct result. It is time to
call a halt to this unwarranted and unprecedented immunity and to restore
balance to the system.
Something must be done about ERISA's remedy limitations. And the need is not
just the "superficial" one of fulfilling the fundamental principle of equity
that "for every wrong there is a remedy." The need runs much deeper. As
noted by Judge Young:
"A further cost of this near absolute immunity is its
pernicious effect on our democratic system. Whenever Congress extinguishes a
right which heretofore has been vindicated in the courts through citizen
juries, there is a cost. It is not a monetary cost. It is a cost paid in
rarer coin --the treasure of democracy self." (Andrews-Clarke, at p. 63, fn.
73.)
Comment from
ERISAclaim.com:
In a lawsuit for
reimbursement of emergency medical services fees for emergency room visit ,
plaintiff's California state court claim based on layperson
standard, alleging that Blue of California violated
an emergency care provision in section 1371.4(c) of
the California Health and Safety Code, and plaintiff's refusal to
follow ERISA rules when given a chance in federal court, is preempted by
ERISA and therefore completely dismissed.
In simplest English-language, if anyone is disputing or
claiming any money payment, even one penny from an ERISA sponsored health
plan, regardless its managed-care shape, HMO or PPO, or its severity,
emergency or nonemergency, ERISA law controls your dispute and lawsuit, your
state laws are completely preempted by ERISA.
If your claim is from health insurance through employment
in private sector, it is an ERISA claim.
ERISA claim regulation provides for
better protections for patients and physicians.
Once again, failure by providers and
patients to follow ERISA claim regulation and to take legal action under
ERISA will result in more damages to our entire healthcare system, by
continuing to rely upon state laws to argue an ERISA claim and case.
Medicare Secondary Payer
Overpayment Recoupment, ERISA Again?
GAO-04-783
&
Telecare Corp. v. Leavitt
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Medicare Secondary
Payer: Improvements Needed to Enhance
Debt, GAO Says
(U.S. Government Accountability Office)
Excerpt: "Last year,
employer-sponsored group health plans ... were
responsible for most of the nearly $183 million in outstanding
Medicare secondary payer (MSP) debt. MSP debts arise when
Medicare inadvertently pays for services that are subsequently
determined to be the financial responsibility of another. The
Centers for Medicare & Medicaid Services ... administers
Medicare with the assistance of about 50
contractors that, as part of their duties, are required to
recover MSP debt."
Telecare Corp. v. Leavitt
(Fed. Cir. 2005)
"This case involves a dispute between
Telecare Corp. (“Telecare”) and the government as to Telecare’s
liability under the Medicare Secondary Payer statute, Social
Security Act § 1862, codified at 42 U.S.C. § 1395y. The United
States District Court for the Northern District of California
held that Telecare was liable as a secondary payer. We affirm.
......
Therefore, we hold that the statute allows
the United States to initiate an action against any employer
that “sponsors or contributes to a group health plan,” where the
group health plan “make[s] payment with respect to the same item
or service (or any portion thereof) under a primary plan.” Such
a construction gives reasonable meaning and effect to all the
words in the statute, and is to be preferred over Telecare’s
proposed interpretation, which would render parts of the statute
inoperative. Telecare sponsors and contributes to the group
health plan, and under the plain language of the statute it
cannot prevail."
ERISAclaim.com: "employer-sponsored group health
plans"
=
"ERISA-regulated benefit
plans",
both self-insured and fully-insured
(through purchase of insurance) health plans,
(ERISA
- Title 29, Chapter 18.
Sec. 1002.)
MEDICARE OVERPAYMENTS REACHED NEARLY
$20 BILLION IN 2003, NEW SURVEY FINDS
(PharmExec)
CMS ANNOUNCES IMPROVED EFFORTS TO REDUCE MEDICARE
PAYMENT ERROR RATES
(12/13/2004, CMS Press Release)
CMS:
What Physicians and Other Suppliers Should Know About
Medicare Overpayments - A
two sided tri-fold brochure (August 2004) (
19Mb)
"Physician
Disagreement with the Overpayment
The physician has the right to appeal the
decision if he or she disagrees with the overpayment. Effective
with Joint Signature Memorandum #255, dated June 3, 2004,
recoupment will cease as
a result of a demand letter if: (a) the first recoupment
action occurred after December 8, 2003, and
(b) a first level appeal has been received."
"What is an Overpayment?
Overpayments are Medicare funds a provider or
beneficiary has
received in excess of
amounts due and payable under the Medicare statute and
regulations. Once a determination of overpayment
has been made, the amount of the overpayment is a debt owed to
the Federal Government. Federal law requires CMS to seek
recovery of overpayments, regardless of how an overpayment is
identified or caused......."
**************************************************
N.J. Medical Society Goes to Court To Block
Recoupment of $15M in Alleged Overpayments
(11/30/2004, AP via Insuarnce Journal)
"The Medical Society of New Jersey is seeking
court action to prevent an insurance company from
recouping $15 million in alleged
overpayments to doctors.
The society is seeking an injunction against
Horizon Blue Cross/Blue Shield, which claims that over two years
it overpaid more than 600 doctors who performed heart
procedures. The insurer has asked the
physicians to give back the money by Nov. 30."
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ERISA Provides Specific Protections for Medical Claim Denials and
Appeals
What You
Should Know about Filing Your Health Benefits Claim
New Federal Claim Regulation,
effective January 1, 2003, is the best and the most powerful protection
for improper medical necessity denials:
-
"Plans must
consult with
appropriate health care
professionals in
deciding appealed claims
involving medical judgment."
[70268-70269,
CFR § 2560.503-1(h)(3)(iii)]
-
"The term `health care professional' means a
physician or other health care professional licensed, accredited, or
certified to perform specified health
services
consistent with State law." [page
70271
CFR § 2560.503-1(m)(7)]
-
A Full and Fair Review
with new definitions and protection requires De Dovo reviews on two
appeals by at least four (4) different
people, two (2) different fiduciaries
with ERISA plan, and two (2) different Health-care professionals
independent to the ERISA plan.
[Page 70252-70253,
70268-70269,
CFR § 2560.503-1(h)(3)]
-
Plan must disclose all the
"secrets" under new
definitions of relevant documents with better disclosure obligations,
no more medical necessity secrets, UCR fee
schedules are no longer confidential. [Page
70252 & 70271,
CFR § 2560.503-1(m)(8)
(DOL
FAQ B-5, C17)]
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Schneider, Janet M. v. Sentry Group
7th Cir. 09/07/2005
Oral Argument
Opinion
"The notice that Sentry afforded Ms. Schneider was
indefensible as a matter of statute, regulation and case law."
Claim Denial Found Arbitrary
and Capricious for Utterly Failing to Consider Plan Language (EBIA)
Wheeler v Aetna
MEMORANDUM OPINION
ERISAclaim.com Comments:
-
Faulty Denial Notice:
Initial Denial Notice/EOB from an ERISA plan by an insurer, Aetna in this
case, must refer to specific and actual plan provisions (Summary Plan
Description, SPD), instead of Aetna online "Coverage
Policy Bulletin" on the web site, to include specific reasons for
claims denials, "rational connection between the issue to be decided, the
evidence in the case, the text under consideration, and the conclusion
reached".
In this case, a court found that Aetna's initial denial and
subsequent two level appeals inadequate because “they utterly fail to
consider the actual language to the plan at issue", "largely fail to
connect Aetna's denial benefits to the specific situation and Bryce’s
diagnoses. And Aetna's is cursory and simply states that claim/therapy is
not covered without explaining why.
-
"Necessary" and
"Appropriate" Treatment Must Be Individually and Actually Determined:
After reviewing the plan's definitions of "necessary" and "appropriate"
treatment from the Summary Plan Description, the Court concludes:
“It is clear from the
terms of the plan that the
necessary/appropriate determination will involve an individualized
determination, considering the particular circumstances,
medical condition, and health condition, of the
possible outcome of a certain treatment relative
to alternative treatments. No such determination was
made here with respect to Bryce.
Aetna does not state that
the sensory integration therapy was not as likely to produce a
significant positive outcome as and no more likely to produce a negative
outcome than any alternative treatments, nor does
Aetna state what the possible alternative
treatments are. Moreover, there was no
individualized determination of what was necessary or appropriate
treatment in light of Bryce's particular situation.
instead, Aetna refers (in its briefs, not
in its letters to the Wheelers) to its "Coverage Policy
Bulletin," which states that Aetna will not cover sensory integration
therapy.
-
Summary Plan Description (SPD), instead of Online "Coverage Policy
Bulletin", Controls Coverage and Exclusion, Necessary and Appropriate
Definitions:
The court finds that the specific and actual plan's language must be
referenced in benefits determination and be included in initial claim
denial notice/EOB (Explanation of Benefits) instead of "Coverage Policy
Bulletin" referenced and referred on Aetna's web site, which is a popular
practice by Aetna and more and more health insurers, in the course of
settling physician class actions and "compliance with" ERISA claim
regulation. SPD supersedes and invalidate any other "Coverage Policy
Bulletin" and other company policy and internal guidelines if they are
conflicted with the individual plan's SPD (Summary Plan Description).
"No ERISA Appeals, No Science"
JO ORTLIEB v UNITED
HEALTHCARE
8th Cir., 10/28
"....Thereafter, Ortlieb contested the denial
of coverage by filing her case in the district court. The
district court reviewed the benefit determination using an
arbitrary and capricious standard of review. In opposing United
HealthCare’s motion for summary judgment, Ortlieb submitted four
technical documents discussing TPN, none of which were included
in the administrative record. The district court declined to
consider the new evidence. Based on the administrative record,
the district court determined United HealthCare reasonably
relied on the assessments of multiple doctors that TPN was an
unproven therapy for Ortlieb’s medical conditions. The district
court rejected Ortlieb’s argument that United HealthCare had
failed to consider the “life-threatening condition” exception to
the unproven service exclusion. The court granted summary
judgment in favor of United HealthCare. Ortlieb now
appeals......"
ERISAclaim.com Comment:
"No ERISA Appeals, No Science"
If healthcare providers didn't appeal under
ERISA in a timely fasion, the federal court may not consider
these new evidence at trial, even they could truly
scientifically persvasive, as they are not considered as these
new scientic eveidence are not part of administrative records
the court will exam under ERISA.
Timely ERISA appeal is more important than
"true science" under ERISA, as federal law and rules are also
important things to follow.
This will help all of us here in recent
denials crisis.
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Therefore, it is extremely important
for Hospitals and health-care providers to distinguish pure policy
exclusion from medical necessity denials, and to understand appropriate
actions and steps to be taken to prevail benefits claims under ERISA,
the federal governing Law for your reimbursement from any
employer-sponsored health-care plans.
Hospital's correct coding and billing
is only 1/3 of denial dispute, ERISA claims practice is the real
challenging steps for Hospitals medical claims to be reimbursed
legitimately under federal laws and specific health plan provisions.
No ERISA Appeals, No Acceptance
of Scientific Papers and FDA Approvals
When F.D.A. Says Yes, but Health Insurers Say No to Medical Devices
(The New York Times; one-time registration required)
"Charité needs to show
substantial improvement in the patients' quality of life and clinical
outcomes," said Michael Chee, a spokesman for
Blue Cross Blue Shield of
California, a unit of WellPoint that is one of many large Blue
Cross insurers that has denied coverage for Charité."
"Johnson is hoping to gain more support after
the publication on July 15 of
two articles on the F.D.A. trial data in Spine, a peer-reviewed medical
journal. "We expect that will lead to a new round of policy
reviews," said John Argiro, director of reimbursement for DePuy Spine,
the Johnson subsidiary that makes the disk."
If healthcare providers fail to appeal under ERISA
in a timely fashion, the federal court may not consider these new
evidence at trial, as Hospitals have hoped, even if they
could be truly scientifically pervasive, as ERISA judicial review
standards will generally only allow a court to review administrative
records developed through appeals, and preclude these peer-reviewed
articles not submitted by ERISA appeals from being introduced as a
part of administrative records that a court will exam under ERISA.
Timely ERISA appeal is more important than "true
science" under ERISA, as federal law and rules are also important
things to follow, as prerequisites of any of the scientific evidence,
that would support medical necessity for these new medical devices.
JO ORTLIEB v UNITED
HEALTHCARE
8th Cir., 10/28/2004
"....Thereafter, Ortlieb contested the denial of
coverage by filing her case in the district court. The district
court reviewed the benefit determination using an arbitrary and
capricious standard of review.
In opposing United HealthCares motion for
summary judgment, Ortlieb submitted four technical documents
discussing TPN, none of which were included in the administrative
record. The district court declined to consider the new evidence.
Based on the administrative record, the district court determined
United HealthCare reasonably relied on the assessments of multiple
doctors that TPN was an unproven therapy for Ortliebs medical
conditions. The district court rejected Ortliebs
argument that United HealthCare had failed to consider the
life-threatening condition exception to the unproven service
exclusion. The court granted summary judgment in favor of United
HealthCare. Ortlieb now appeals......"
And there is no other way around ERISA if any one is expected to get
paid by an employer sponsored health plan, regardless of its shape, HMO,
POS, PPO & P4P:
CLEGHORN V BLUE SHIELD OF
CALIFORNIA
and
Aetna Health Inc. v. Davila,
in accordance with unanimous US Supreme Court ruling.
ERISA Pre-Service Claim
Regulation Provides The Best Protections for Any Claims with Requirement
of Pre-Certifications, Prior-Authorizations or Any Prior-Approvals
What percentage of hospital
procedures for nonemergency or urgent care will not need prior
authorization or preapproval from health plans?
Anytime when such prior approval or preauthorization
is a mandate by the health plan from ERISA plan, any denial of such
precertification or prior approval is a denial of benefits claim,
preservice claim, and appealable immediately with "prompt pay
protections" under ERISA claim regulation.
ERISA Claims Procedure.§2560.503-1(m)(2)
"(2) The term “pre-service claim” means any
claim for a benefit under a group health plan with respect to which the
terms of the plan condition receipt of the benefit, in whole or in part,
on approval of the benefit in advance of obtaining medical care."
Benefit Claims Procedure Regulation
DOL >
EBSA >
Frequently Asked Question
The regulation applies to coverage determinations
only if they are part of a claim for benefits. The regulation, at §
2560.503-1(e), defines a claim for benefits, in part, as a request for
a plan benefit or benefits made by a claimant in accordance with a
plan’s reasonable procedure for filing benefit claims. A claim for
group health benefits includes pre-service claims (§ 2560.503-1(m)(2))
and post-service claims (§ 2560.503-1(m)(3)). If an individual asks a
question concerning eligibility for coverage under a plan without
making a claim for benefits, the eligibility determination is not
governed by the claims procedure rules.
If, on the other hand, the
individual files a claim for benefits in accordance with the plan’s
reasonable procedures, and that claim is denied because the individual
is not eligible for coverage under the plan, the coverage
determination is part of a claim and must be handled in accordance
with the claims procedures of the plan and the requirements of the
regulation. See 65 FR at 70255."
Therefore, if a surgery is required by the plan to obtain a prior-approval, and such
request is denied, the patient and doctor can appeal the denial even
if the surgery was never performed yet, because it is a pre-service
claim under ERISA, ("no money-down appeal", as Dr, Zhou calls it). A
pre-service claim under ERISA is also entitled to "ERISA Prompt Pay"
protections.
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ERISA “Prompt Pay” Time
Limits
© 2003 - 2004 Jin Zhou, ERISAclaim.com
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ERISA §2560.503-1
Claims Procedure
|
New Rules
Effective
on 01/01/2003 for all ERISA plans
self-insured and fully-insured,
§2560.503-1(a) |
Old Rules |
|
Urgent Care Claim |
Preservice Claim |
Post-Service
Claim |
Disability Claims |
ERISA Claims |
|
Claim Beginning
Time |
Beginning at a Time a Claim Is Filed,
Regardless of Clean Claim or Not, In Accordance With Plan
Procedures,
§ 2560.503-1(f)(4) |
|
Decision Maximal
Time Limits |
In No Event
Exceeding 90 Days Period,
§2560.503-1(f) |
< 180 days |
|
"Not Clean"
Notification Time |
24 hours |
5 days |
N/A |
N/A |
N/A |
|
Claimant Claim
Cleanup Time |
48 hours |
45 days |
45 days |
45 days |
N/A |
|
Plan Initial
Determination |
ASAP,
<48 hours (clean claim)
< 72 hours (cleaned up claims)
|
15 days |
30 days |
45 days |
90 days
|
|
Claimant Appeal
Deadline |
180 days |
180 days |
180 days |
180 days |
60 days |
|
Plan 1st Level
Appeal Response Time |
72 hours
|
15 days |
30 days |
45 days |
60 days |
|
Plan 2nd-Level
Appeal Response Time |
15 days |
30 days |
90 days |
120 days with
extensions |
|
Plan Extension
Time |
48 hours |
15 days |
15 days |
75 days |
120 days |
|
Review/Appeal
Maximal Limit |
72 hours |
30 days (one
Appeal)
15 days (two
appeals) |
30 days (two
appeals)
60 days (one Appeal) |
105 days |
180 days |
|
Initial
Determination/EOB by: |
"The Plan Administrator",
§ 2560.503-1(g) |
|
Appeal Delay &
Denial to: |
"An Appropriate Named Fiduciary of the
Plan",
§ 2560.503-1(h) |
|
Review/Appeal
Decision by: |
"The Plan Administrator",
§ 2560.503-1(j) |
|
| |
Medical Necessity for
The Federal
Employees Health Benefit Plan (FEHBP)
Under5 U.S.C. § 8901, the Federal Employees Health
Benefit Plan (FEHBP) provides
health care coverage to more than nine million Federal employees and
their dependents. The U.S. Office of Personnel Management (OPM) is
enforcement Federal agency for administration of benefits claims, but
OPM contracts with health plans to serve Federal employees, administers
the FEHBP.
There is no specific definition for "medical
necessity" or medical necessity review standards for both initial and
administrative appeal process in both federal statute and administrative
regulations,
except
for "FEHB Plan Brochures" drafted by health plans or insurers but
published by OPM.
Federal Employees Health Benefit Plan does offer
appeal process similar to ERISA appeal process although ERISA regulation
does not directly regulate federal employee benefit plans.
OPM does retain level to appeal jurisdiction but
delegates discretionary authority to each individual health plan
contractor.
Most health-care plan contractors voluntarily adopt
ERISA claim regulation and state law regulated utilization review and
ex-con review programs even though neither ERISA or state law directly
apply to the federal employee health pogrom.
After exhausting to levels of appeal with OPM, and a
claimant may commence lawsuit only in federal court and against OPM,
Federal Government, instead of health plan and its contractors for a
possible recovery similar to ERISA remedies, no punitive damage.
For OPM appeal process and each individual plan brochures, the following
hyperlinks will be extremely authoritative and helpful, especially each
individual plans appeal process and OPM second-level appeal guidelines.
For better understanding of relevant federal law on medical necessities,
the following information from HHS web site will be extremely helpful:
|
Sara Rosenbaum
Brian Kamoie
D. Richard Mauery
Brian Walitt
U.S. Department of Health and
Human Services
Substance Abuse and Mental Health Services
Administration
Center for Mental Health Services
View the
PDF version |
|
Table of Contents |
|
SMA03-3790
07/2003
|
|
VI:
Relevant Federal Laws Pertaining to Medical Necessity Reviews
"Relevant
Federal Laws Pertaining to Medical Necessity Reviews
This part considers two sources
of law relevant to medical necessity determinations. First, two
sets of Federal standards governing employee health plans are
examined. The first set of standards is embodied in the
regulations promulgated by the Department of Labor in 2000 that
set forth the "full and fair review" procedural requirements that
all ERISA health benefit plans must meet. The second set is
embodied in the standards governing medical necessity reviews that
are currently in use by the U.S. Office of Personnel Management."
"The ERISA statute regulates
health and welfare benefits for more than 140 million workers and
their families (Rosenbaum, Frankford, Moore, & Borzi, 1999). ERISA
requires every health benefit plan within its scope to provide
adequate notice in writing to a participant when a claim is
denied, "setting forth the specific reasons for such denial,
written in a manner calculated to be understood by the
participant."29
In addition, ERISA affords a health plan member whose claim has
been denied a "reasonable opportunity . . . for a full and fair
review by the appropriate named fiduciary of the decision denying
the claim."
....
With disclosure of protocols and
explanations of the application of medical necessity, the Federal
full and fair review regulations exceed the reach of State
utilization and independent review statutes and regulations."
Office of Personnel Management Standards: FEHBP
"......Although
the ERISA full and fair hearing regulations and the FEHBP provide
further procedural safeguards to health plan enrollees, both have
important limitations. The ERISA regulations do not contain a
right to an external appeal, despite providing important
additional access to information and better claims procedures not
previously available. The FEHBP, limited to Federal employees,
provides a right to appeal outside the health plan to the OPM or
to Federal court if necessary, but, as with ERISA plans, monetary
damages are limited to payment for the cost of the denied benefit
itself (i.e., punitive and "pain and suffering" damages are not
available).
As a result of the modest reach
of Federal law, the definition of medical necessity is still
governed by the terms of the contract negotiated between buyers
and sellers." |
| |
|
"Figure
5 presents the key elements of medical necessity review and
compares ERISA procedures with those established by OPM.
Medical Necessity in Private Health Plans
Figure 5: Medical Necessity Utilization Review
and Appeals Procedures
| Issue |
ERISA |
FEHBP |
|
Standards for initial utilization review process |
X |
|
|
Standards for internal appeals of initial denials |
X |
|
|
Timelines |
X |
X |
|
Qualifications of reviewer |
X |
|
| De
novo review |
X |
|
|
Evidentiary standards |
X |
|
|
Access by claimant to health plan evidence |
X |
|
|
Treatment guidelines |
X |
|
|
Definition of medical necessity |
|
|
|
External de novo administrative review of health plan
decision |
|
|
Table of Contents |
Previous |
Next |
|
Executive Summary
"Medical Necessity in Private Health Plans
Executive Summary
This report addresses how the
term "medical necessity" is defined in private health insurance
coverage decisions. It summarizes a review of the literature, an
extensive review of legal cases that challenge insurer decisions,
materials prepared by the insurance industry, consultation with
experts in the field, a review of investigations conducted by
State departments of insurance and attorneys general, and
interviews with health care executives regarding the
decisionmaking process itself. The report does not explore factors
that can affect access to care that might be considered clinically
necessary by treating professionals or the effects of medical
necessity decisions on therapeutic outcomes.
Sources of medical necessity
definition: Few regulations address the
definition of medical necessity. There is no Federal definition,
and only slightly more than one-third of States have any
regulatory definition of medical necessity. As a result, the
meaning of "medical necessity" is most commonly found in
individual insurance contracts that are defined by the insurer and
hold primacy in most determinations.
Rather than turning simply on
whether a proposed treatment meets professional medical standards,
the prevailing definition of medical necessity is broadly framed,
multidimensional, and controlled by the insurer, not the treating
professional. The process of medical necessity determination is
rarely public information. Even where a claimant can show that a
clinical recommendation is consistent with professional clinical
standards, the insurer may reject a proposed treatment if it is
inconsistent with other definitional elements such as relative
cost and efficiency.
The multiple dimensions of the prevailing
medical necessity definition: The
evidence suggests that the medical necessity definition spans five
dimensions:
- Contractual scope-whether
the contract provides any coverage for certain procedures
and treatments, such as preventive and maintenance treatments
that are not necessary to restore a patient to "normal
functioning." This dimension preempts any other coverage
decision.
- Standards of practice-whether
the treatment accords with professional standards of practice.
- Patient safety and setting-whether
the treatment will be delivered in the safest and least
intrusive manner.
- Medical service-whether
the treatment is considered medical as opposed to social
or nonmedical.
- Cost-whether
the treatment is considered cost-effective by the insurer.
Regulation of the medical
necessity definition and coverage determination process:
Some State external review laws provide appeals procedures that
permit reviewers to reject the insurer's medical necessity
definition and look at the evidence with a fresh eye. However,
many State laws parallel insurers' multidimensional definitional
approach. It does not appear that either the State or Federal
regulatory process has moved away from the industry's prevailing
medical necessity standard."
Table of Contents |
Previous |
Next |
Traditional "squeaky wheel" approaches by Hospitals are insufficient and
practically flawed under new health-care crisis, partially blamed by
critics on new technology costs.
We offer educational assistant programs to medical device makers and
health-care providers on strategy, prevention of denials, and how to
effectively use and comply with ERISA claim regulation to achieve
maximum reimbursement for what their patients are legally entitled to in
accordance with applicable Federal ERISA law, state utilization review
and external review laws.
ERISA Compliance/Approval must
be integral and final step of any revenue and financial management for
Hospitals and health-care providers.
Hospitals must include ERISA claim
compliance and appeals in their standard marketing programs to
health-care providers in order for their patients to receive benefits
reimbursement that each patient is legally entitled to under federal law
and specific benefits plan provisions.
Traditional approach by Hospitals are insufficient and
practically flawed under new health-care crisis, partially blamed by
critics on new technology costs.
We offer educational assistant programs to Hospitals and
health-care providers on strategy, prevention of denials, and how to
effectively use and comply with ERISA claim regulation to achieve
maximum reimbursement for what their patients are legally entitled to in
accordance with applicable Federal ERISA law, state utilization review
and external review laws.
CMS New Appeal Rules:
"Overhaul of the Medicare Claims Appeals System"
|
Implementing a New Medicare Claims Appeals
Process (PDF 45K) (3
page)
Public Affairs Office
MEDICARE FACT SHEET
FOR IMMEDIATE RELEASE Contact:
CMS Press Office
March 1, 2005
(202) 690-6145
"IMPLEMENTING A NEW MEDICARE
CLAIMS APPEALS PROCESS
Background: In Section
521 of the Medicare, Medicaid and SCHIP Benefits mprovement and
Protection Act of 2000 (BIPA), Congress required a major restructuring
to improve the process that Medicare beneficiaries can use to appeal
claims denials. The law includes a series of structural and procedural
changes to the appeals process, including:
-
Uniform appeal
procedures for both Part A and Part B claims;
-
Reduced
decision-making time frames for most administrative appeals levels,
as well as the right to escalate a case that is not decided on time
to the next appeal level;
-
The establishment
of new entities, Qualified Independent Contractors (QICs), to
conduct reconsiderations of claims denials made by fiscal
intermediaries, carriers, and quality improvement organizations;
-
Use of
QIC review
panels, which include medical professionals, to reconsider all cases
involving medical necessity issues; and
-
A requirement for
appeals-specific data collection by CMS......"
"Implementation
The statutory appeals provisions
dramatically reduce the time frames for adjudicating fee-for-service
Medicare claims appeals – a process that now can exceed 1,000 days
must be reduced to 300 days. This change requires
substantial overhaul of the
appeals process – a complicated restructuring involving all
levels of the Medicare appeals process. CMS has worked aggressively
to implement these mandatory changes, culminating in this
regulation."
Changes to the appeals process
(PDF 646K) (511 pages)
"SUMMARY: Medicare beneficiaries and, under
certain circumstances, providers and suppliers of health care
services, can appeal adverse determinations regarding claims for
benefits under Medicare Part A and Part B under sections 1869 and
1879 of the Social Security Act (the Act). Section 521 of the
Medicare, Medicaid, and SCHIP Benefits Act of 2000 (BIPA) amended
section 1869 of the Act to provide for
significant changes to the
Medicare claims appeal procedures. This interim final rule responds
to comments on the November 15, 2002 proposed rule regarding changes
to these appeal procedures, establishes the implementing
regulations, and explains how the new procedures will be
implemented. It also sets forth provisions that are needed to
implement the new statutory requirements enacted in Title IX of the
Medicare Prescription Drug, Improvement, and Modernization Act of
2003 (MMA).
DATES:
Effective date: These
regulations are effective on May 1, 2005. However, in
view of the wide span of applicability of these rules and the
complex, intertwined nature of the affected appeal procedures, not
all of these provisions can be implemented simultaneously. Please
see section I.E. of the preamble for a full description of the
implementation approach....."
|
|
We have for you now:
-
Global View of New and
Former Medicare Appeal Rules
-
No. 1 Change You Must Know
Before Anything Else
-
One of the Most Significant
Changes
-
Who is Bound By What?
Compliance For Jackpot!
-
Good-Bye to the
Existing Medicare Part B "Fair Hearing"
-
What's Urgent for Hospitals
after May 1, 2005? Level I-II (QIC) Appeal - A Complete New Game!
-
Successful Appeal
under New CMS Appeal Rules: Get Started Now! - A Seminar You Can't
Afford to Miss.
-
No appeal rights if a
claim returned as unprocessable for incomplete or invalid
information.
-
"the
reopening regulations" make life a whole lot of easier when there is
no need to appeal.
-
"Escalation"
to higher level for slow QIC (level II), "De Novo" review by MAC on
ALJ (level III & IV), and "Expedited Access to Judicial Review"
(Level IV), can we have too much protections?
-
No delays or postpones as you've
heard -
Implementation date:
04/25/2005,
CMS Transmittal -
R146OTN
|
CMS 2005 Transmittals
| SIZE |
FILE
|
COMM DATE |
MANUAL
|
SUBJECT |
IMPL DATE
|
CR NUM
|
| 939 kb
|
R35MSP |
9/27/2005
|
PUB 100-05
|
Updates to
the Group Health Plan Identification and Recovery Processes
|
10/26/2005
|
4015 |
| 94 kb
|
R33MSP |
8/12/2005
|
PUB 100-05
|
Working Aged
Exception for Small Employers in Multi-Employer Group Health Plans
(GHPs) |
5/20/2005
|
3768
|
| 155 kb
|
R75FM |
8/12/2005
|
PUB 100-06
|
New Thresholds for
2nd Demand Letter for Physicians/Suppliers
|
9/6/2005
|
3932
|
We Offer On-Site Education and
In-House Consulting.
Due to the
recent overwhelming institutional inquiries on our certification programs,
and in order to save or minimize your employee long-distance travel expenses
and associated risks, we are happy to announce that we now offer on-site
educational programs at your location for our ERISA and Medicare seminar and
certification educational programs as well as on-site individual consulting
and executive brainstorming in crisis turnaround.
You may order any individual or
combination of our standard programs for seminar and certification as well
as consulting on both ERISA and Medicare, or with individual customization
of any of our services for your individual needs at closed-door sessions at
significant discounts.
All on-site educational programs can
be ordered with additional executive brainstorming, crisis turnaround
consulting for your institution ranging from executives, managers and
billing and coding staffs, in order to bring everyone in your facility onto
same page: maximum reimbursement through compliance of the most significant
federal laws, ERISA and Medicare.
Basic fee schedules and discounts
are as followings, however each individual arrangement are negotiated with
specific discounts based on individual needs.
We are the first in the nation to
offer this type of comprehensive ERISA and Medicare appeal compliance and
reimbursement programs.
|
For
CFO's,
COOs,
Denial Management
Dept.,
Managed Care Directors,
Contract Managers,
A/R Specialist,
Reimbursement
Manager,
Office Manager, Coder's/Biller's,
Patient Accounting Directors And
Managers,
Risk Managers, Revenue Cycle Directors,
Claims/ Benefit Managers,
"Provider
Sponsored Organization" of HMO's, IPA's &
"Integrated
Health Systems/Networks"
Providers, Payers And Suppliers,
Employer, Insurer,
TPA's,
Appeals Dept., HR,
and More.....
|
Price Ranges for
On-site Programs
|
Price
|
Seminars |
Certifications |
Consulting |
|
<
20 people |
$3,000 Speaker/per day |
30% discount |
Negotiable |
|
20-40 people |
$5,000/per day |
40% discount |
Negotiable |
|
40-60 people |
$6,000/per day |
50% discount |
Negotiable |
|
60-100 people |
$8,000/per day |
50% discount |
Negotiable |
|
>100 people |
$10,000/per day |
Negotiable |
Negotiable |
All
arrangement have additional speaker expenses paid by your
institution, this is a general quote, each arrangement is negotiated
at different final price for different needs. Please e-mail and call
for specifics.
For specific contents and the prices of each program, please check
our individual web page of the program.
Disclaimer
|
Please e-mail for further
details
630-736-2974
|