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A CONSUMER GUIDE TO HANDLING DISPUTES WITH YOUR PRIVATE OR EMPLOYER HEALTH PLAN -

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STATE-BY-STATE EXTERNAL REVIEW PROGRAMS

 

 - Kaiser Family Foundation

 

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Kaiser statehealthfacts.org: 50 State Comparisons: Patients' Rights: External Review, 2002
 

2003_02 | Deal With Patient Complaints Before Arrival of Subpoenas

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HMOs should adopt a conflict-management, rather than dispute-resolution, approach to patient complaints.

 

 

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US Supreme Court Visits ERISAclaim.com

at 11:57:03 AM on Friday, November 21, 2003

 

Appeals  for Commonly Seen Medical Claim Denials
with
Superpower & Protections from
Compliance with Federal (ERISA) &
State Laws (Utilization & External Reviews)

 

 

Managed-Care Medical Necessity Denials? What Does an Unanimous US Supreme Court Say?

 

On June 21, 2004, an unanimous US Supreme Court ruled that claim processing (medical judgment &  benefits determination)  and denials of benefits under the employer-sponsored health plans, ERISA-regulated benefit plans, for both self-insured and fully-insured (through purchase of insurance) health plans, are completely governed by federal law ERISA, that supersedes and invalidates state laws.

 

ERISAclaim.com: "employer-sponsored group health plans" = "ERISA-regulated benefit plans", both self-insured and fully-insured (through purchase of insurance) health plans, (ERISA - Title 29, Chapter 18.  Sec. 1002.)

 

ERISAclaim.com - Supreme Court Managed Care ERISA Watch

Aetna Health Inc. v. Davila

06/21/04

Opinion of the Court

 

"Held: Respondents’ state causes of action fall within ERISA§502(a)(1)(B), and are therefore completely pre-empted by ERISA §502 and removable to federal court. Pp. 4–20."

 

"We hold that respondents’ causes of action, brought to remedy only the denial of benefits under ERISA-regulated benefit plans, fall within the scope of, and are completely pre-empted by, ERISA §502(a)(1)(B), and thus removable to federal district court. The judgment of the Court of Appeals is reversed, and the cases are remanded for further proceedings consistent with this opinion.7 It is so ordered."

 

 

ERISAclaim.com - Supreme Court Managed Care ERISA Watch

 

RUSH PRUDENTIAL HMO, INC. v. MORAN

“In contrast, the review here may settle a benefit claim’s fate, but the state statute does not enlarge the claim beyond the benefits available in any §1132(a) action. And although the reviewer’s determination would presumably replace the HMO’s as to what is medically necessary, the ultimate relief available would still be what ERISA authorizes in a §1132(a) suit for benefits. ……

 

The independent reviewer has no free-ranging power to construe contract terms, but instead confines review to the single phrase “medically necessary.” That reviewer must be a physician with credentials similar to those of the primary care physician and is expected to exercise independent medical judgment, based on medical records submitted by the parties, in deciding what medical necessity requires. This process does not resemble either contract interpretation or evidentiary litigation before a neutral arbiter as much as it looks like the practice of obtaining a second opinion.
 

ERISAclaim.com Note:

 

Medical Necessity Reviews Under State Laws & PPO Contract

 

Independent Medical Reviews, Utilization Reviews, and PPO Audits Medical Necessity Reviews, PPO's P4P (Pay for Performance Review per PPO Contract) under state laws or private contracts can only decide medical necessity, or “confines review to the single phrase “medically necessary.”, and plan administrator or fiduciary must decide coverage for benefits on claims in accordance with ERISA regulation and each individual plan documents– money for reimbursement as a final decision. Medical reviewers can NOT make final decisions on claim payments.

 

 

 

 

 

 

Breaking News

950,000 MD's Settled With Aetna & Cigna on ERISA

 

Appeal Letter for Plan/Policy Exclusion,

Specific Procedure Exclusion

 

 

What You Should Know about Filing Your Health Benefits Claim

New Federal Claim Regulation, effective January 1, 2003, is the best and the most powerful protection for improper medical necessity denials:

 

  1. "Plans must consult with appropriate health care professionals in deciding appealed claims involving medical judgment." [70268-70269, CFR § 2560.503-1(h)(3)(iii)]

  2. "The term `health care professional' means a physician or other health care professional licensed, accredited, or certified to perform specified health services consistent with State law." [page 70271 CFR § 2560.503-1(m)(7)]  

  3. A Full and Fair Review with new definitions and protection requires De Dovo reviews on two appeals by at least four (4) different people, two (2) different fiduciaries with ERISA plan, and two (2) different Health-care professionals independent to the ERISA plan. [Page 70252-70253, 70268-70269, CFR § 2560.503-1(h)(3)]

  4. Plan must disclose all the "secrets" under new definitions of relevant documents with better disclosure obligations, no more medical necessity secrets, UCR fee schedules are no longer confidential. [Page 70252 & 70271, CFR § 2560.503-1(m)(8)  (DOL FAQ B-5, C17)]

 

Relying on New Claims Regulations, Court Orders Plan Insurer to Produce Additional Information to Claimant

(Employee Benefits Institute of America, EBIA)
Cannon v. UNUM Life Ins. Co., 2004 U.S. Dist. LEXIS 835 (D. Me. 2004) (PDF)

 

"ERISA places the burden of proving an exclusion from coverage in an ERISA-regulated welfare plan on the plan administrator." Rosalyn Caffey v. Unum Life Insurance Co

 

Benefit Denial Overruled Because Plan Failed to Consult Medical Expert About Benefit Appeal (Employee Benefits Institute of America (EBIA))

 

Is Utilization Review Practice a Medical Decision-making?

 

Is Practice of Utilization Review Performed "Independently" or under Insurer/ERISA Plan's UR Registration or Legal Authority?


CICIO v VYTRA HEALTHCARE

LAND v CIGNA HEALTHCARE OF FLORIDA

 

DOJ: Criminal Resource Manual 2432 Coercive or Fraudulent Interference with ERISA Rights -- 29 U.S.C. 1141

2432 Coercive or Fraudulent Interference with ERISA Rights -- 29 U.S.C. 1141

Title 29 U.S.C. § 1141 states:

 

"It shall be unlawful for any person through the use of fraud, force, violence, or threat of the use of force or violence, to restrain, coerce, intimidate, or attempt to restrain, coerce, or intimidate any participant or beneficiary for the purpose of interfering with or preventing the exercise of any right to which he is or may become entitled under the plan, this title, section 3001, or the Welfare and Pension Plans Disclosure Act. Any person who willfully violates this section shall be fined $10,000 or imprisoned for not more than one year, or both. The amount of fine is governed by 18 U.S.C. § 3571. The U.S. Sentencing Guidelines address 29 U.S.C. § 1141 under the guidelines for "Fraud and Deceit" (U.S.S.G. § 2F1.1) or for "Extortion by Force or Threat of Injury or Serious Damage (U.S.S.G. § 2B3.2)......"

 

"For example, Section 1141 would reach the use of deception directed at misleading a welfare plan beneficiary as to the amount of health benefits owed to the beneficiary under the terms of the plan or at misleading a pension plan participant as to the amount of retirement benefits to which he would become entitled under the plan upon his retirement."

 

ERISA in the United States Code

ERISA 510 29 USC 1140 Interference with protected rights.
ERISA 511 29 USC 1141 Coercive interference.

 

New York State SealPress Releases
Department of Law
120 Broadway
New York, NY 10271

 
Department of Law
The State Capitol
Albany, NY 12224

 
 
For More Information:
518-473-5525
For Immediate Release 
February 10, 2005

"Attorney General Eliot Spitzer said today that 21 health plans operating in New York have agreed to take new steps to ensure that consumers have the information they need to intelligently shop for health coverage and obtain medically necessary care.

 

Under the agreements, the health plans have pledged to be more responsive to requests from consumers for so-called "clinical review criteria," which is used to determine whether health care claims will be covered. In the past, health plans have sometimes failed to disclose these criteria and other essential coverage information, discouraging access to needed care......

 

The clinical review criteria are extremely important to consumers with existing medical conditions because they contain the standards that the health plans use to determine whether a specific treatment is medically necessary; if not, coverage is denied and the consumer is left with the choice of either foregoing medical care or paying out-of-pocket. The State Managed Care Consumer Bill of Rights requires health plans to disclose these criteria to both current and prospective enrollees upon written request....."

 

02/10/05 Health Plans Agree to Provide Required Coverage Information (click for complete official press release)

 

NEW YORK HEALTH PLANS PARTICIPATING IN SETTLEMENT


Aetna US Healthcare
Atlantis Health Plan
Capital District Physicians' Health Plan (CDPHP)
CIGNA Healthcare of New York
ConnectiCare of New York
Empire HealthChoice
Excellus Health Plan
Group Health Inc. (GHI)
HealthFirst New York
Health Insurance Plan of Greater New York (HIP)
Health Net of New York
HealthNow New York
Horizon Healthcare of New York
Independent Health Association
MDNY Healthcare
MVP Health Plan
Oxford Health Plans of New York
Preferred Care
United Healthcare of New York
Vytra Health Plans
WellCare of New York

 

Attachment:

  • New York Managed Care Consumer Bill of Rights Compliance Survey
  •